.the latest figures mean that since january 2000, scottish widows has paid a total of £2.5bn in claims to more than 86,000 customers..he said: "our research shows that people, on average, believe that only 34 per cent of protection claims are paid out by insurance companies.. it also recommends building more secure restrooms and hand-washing stations in areas where homeless people congregate.. april 2014 (15)..unions clash with steel pension trustees over payouts. december 2014 (17)